Lockport Illinois Secretary of State Facility

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( 8 reviews )

Community Centers, Departments of Motor Vehicles

Open 08:00 AM - 05:30 PM See Hours

1029 - 31 E 9th St, Lockport, IL 60441, United States

+1 3127-931-010.0

Lockport Illinois Secretary of State Facility is a trusted and reliable brand known for its exceptional services in Lockport, Illinois. With a convenient location easily accessible on Google Maps, this facility offers a range of services related to DMV, licenses, real ID, addresses, stickers, and more. The facility prioritizes efficiency and social distancing, ensuring a smooth and hassle-free experience for all visitors. The staff at Lockport Illinois Secretary of State Facility is dedicated to providing excellent customer service and meeting the needs of every individual. Whether you require assistance with taxes, titles, or any other administrative tasks, the courteous and knowledgeable cashier will guide you through the process. With a commitment to maintaining a positive and welcoming environment, this brand is dedicated to fulfilling the requirements of its customers in the most professional manner.

Amenities and More

Wheelchair-accessible entrance
Wheelchair-accessible car park

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Ronald van der putte

March 22, 2024

I needed to get my address updated and apply for the REAL ID today. I know that most DMV locations require appointments now and I was so glad to find an opening that work for me here today. I was warmly greeted as soon as I walked in and everyone was so helpful and kind. I got everything done and left within 15 minutes. That was undoubtedly the best experience I ever had at any DMV facility.

Christina lagalo

March 22, 2024

I bring my daughter in to get a permit, my disabled daughter at that, and the lady at the front desk is extremely rude. Just because someone doesn’t have a physical disability doesn’t mean that they don’t have a mental one. The lady at the camera line was rude to the 2 ladies that walked in before us. It’s a way to talk to people. The tone of your voice can make or break a situation. If I could give it zero stars I would.

Laura mccandless

March 22, 2024

What a dramatic contrast with Bridgeview and Naperville! Less than 30 min for greeter, photo, eye test and cashier. We need one of these in Burr Ridge or Willow Springs! Staff was exceptionally nice. I congratulate them all on understanding customer needs and providing world class service.

Mi zhang

March 22, 2024

Easily the best DMV experience I have ever had. Went in to renew my license, and the lobby is clean, organized, and welcoming (calm and easily accessible). The staff is friendly, patient, thorough, efficient, and provided clear direction.

Brigette sofio

March 22, 2024

This place is an absolute joke. I stopped in there this morning at 8:30 to get a new drivers license. The place is completely empty with not a single person waiting in line. The lady at the counter told me I had to go outside and scan the QR code on the sign to make an appointment. The next available appointment was for the same day but not until 1:50 in the afternoon. I walked back in to confirm that that was accurate, and she said yes it was. I do not understand why there are several employees sitting around doing nothing looking at me yet I have to make an appointment for six hours later in the day. An absolute joke and waste of time.

Lisa tuzas

March 22, 2024

Probably the best facility in Chicago area. Girls inside were so helpful and kind. I just had to provide more documents to get my DL. They faxed it same day and my status already changed! Went over there yesterday and was in and out in 10 minutes, all recommendations!

Vincent lian

March 22, 2024

Everyone there very nice, very helpful. Needed to renew a license and get 2 ID cards with real ID on them and it was really quick. Told them we'll come back here from now on. Today my wife needed to get her license renewed and a sticker for the car. Again very nice, helpful and quick.

Latrina jansen

March 22, 2024

Great customer service. Not a full service facility but highly recommend for services they provide. In and out in a snap. Be sure to make an appointment.